We appreciate your business! We hope you are completely satisfied with your purchase. If for any reason, you are not, please reach out to online@whitesmercantile.com to initiate the return or exchange process. Our return policy is as follows:
A packing slip must accompany all returns and exchanges. Return shipping costs are at the expense of the consumer. Original shipping costs are nonrefundable.
All return or exchange requests must be made within 7 days of receiving your package.
The following items are not returnable at this time: Books, Cosmetics, and any Opened and/or Used Items.
Items that are returned and are not in the original packaging or look worn/used will be returned to the customer.
Once the return merchandise has been received and confirmed to be in compliance with our return policy, we will refund your original payment method.
Please allow up to 7 business days to process your return as processing time depends on your bank or payment provider.
A packing slip must accompany all returns and exchanges. Return shipping costs are at the expense of the consumer. Original shipping costs are nonrefundable.
All return or exchange requests must be made within 7 days of receiving your package.
The following items are not returnable at this time: Books, Cosmetics, and any Opened and/or Used Items.
Items that are returned and are not in the original packaging or look worn/used will be returned to the customer.
Once the return merchandise has been received and confirmed to be in compliance with our return policy, we will refund your original payment method.
Please allow up to 7 business days to process your return as processing time depends on your bank or payment provider.
